Resume

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Management Experience

FCB Chicago • Chicago, IL • director of ux  

july 2022 to february 2025

Led a team of 2 managers and 6 individual contributors serving clients across financial services, healthcare, utilities, and telecom industries.

Established flexible, scaleable processes for requirements gathering, workshopping, UX research and accessibility.

Contributed to pitches and led organic growth opportunities to build scope for UX design & research. Provided thought leadership and tactical proposals for executional work.

Collaborated with creative and financial service clients to create a new digital design system across mobile and browser touchpoints.

grand studio • Chicago, IL • experience design lead

february 2021 to june 2022

Partnered with business and technology to overhaul procurement and accounts payable systems for multinational pharmaceutical and consumer health company.

Was responsible for project planning and management of 6 month retainer consisting of 5 simultaneous work streams.

Other Experience

leo burnett • Chicago, IL • Sr. interaction Designer  

MARCH 2016 TO PRESENT

Partner with creative and strategy teams to execute promotions, advertising campaigns, and website redesigns for Altria brands. Work requires understanding the AEM platform as well as consulting teams in design thinking and data informed decisions.

As part of Agile team, support ongoing marketing programs for the Marlboro website.

Digitas • Chicago, IL • Sr. Experience Designer  

MARCH 2016 TO december 2019

Led UX workstream in global website redesign for Jones Lang Lasalle. Work required collaborating with tech team, UI designers, and client marketing teams across three regions to create an information architecture, 20+ page templates, and 100+ components for an AEM platform.

As part of company-sponsored pro bono project, conceptualized and designed directory experience for the Neighborhood Jobs Connection Initiative — a microsite that connects employers with talent in Chicago’s economically vulnerable communities.

Worked on large, multidiscipline team for global John Deere redesign. Responsibilities included annotating client approved designs, representing design team during tech scrums, and documenting design language for client authors.

Manifest • Chicago, IL • UX Manager

June 2011 to february 2016                                                                                                              

Specialized in interaction design while taking on research, business analysis, content strategy, and information architecture tasks as needed. Clients included Kohl’s, Motorola, Walgreens, and Hasbro. 

YAYA Connection • Columbia, MO • Editor 

August to december 2011                                                                                                     

As a capstone at the Missouri School of Journalism, oversaw the development of all website content for a research-based agency specializing in the "Youth and Young Adult market." 

VML • London, UK • Account Management Intern

august to december 2010

Supported the client service team as part of a study abroad internship program.  Clients included Xbox LIVE, Barclays Premier League, and Expedia.  

Education

University of Missouri, Columbia - Bachelor of Journalism, Strategic Communication